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Edited

Instructions for this Play

  1. Provide an overview of the change or link documentation about the change in Overview.

  2. Draft a customer message under Message.

  3. Add potential communication channels, along with their visibility and effort, under Channels.

  4. Create a roadmap for messaging under Roadmap. Include any training, internal messaging, customer messaging, and owners for each.

  5. Add any questions or action items and their owners under Follow-up.

Overview


Message


Channels


Visibility

Effort


few / some /many

low / medium /high


few / some /many

low / medium /high

Roadmap

Planificador de hoja de ruta

Follow-up