From the transaction /EDGE/TC_AL_01, the user will have access to the alarm configuration.
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PRODUCT DEFINITION
The user will have access to the list of products for which he can configure the necessary alarms.
It will be necessary to select a product to configure each of the available sections.
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CHANNEL DEFINITION
The user must configure the channels required for the parameterization of their alarms
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For more details, you can go to the Channels section.
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ALARM TRIGGERS
After selecting the necessary required product, from the Alarm triggers Triggers section, the user will be able to can view the configured triggers configured in the product , as well as and also add, modify, or delete all the any necessary triggers.
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The 'Alarm triggers' folder has two (2) different views.
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→ Core - b+ Electronic invoice
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→ OSAT - b+ TicketBAI
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→ LROE - b+ LROE
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For more details, you can go to the Alarm triggers section.
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The configuration of the lists must be done by role or by class, not allowing the configuration of both parameters for a list of recipients.
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For more details, you can go to the Recipient list section.
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From this section, the user can activate or deactivate the corresponding alarms. It should be taken into account that if an alarm is no longer necessary, the user can deactivate or delete it, not allowing modifications to them.
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The 'No. Escal. Notices' field does not differentiate between empty and zero (0) values. Therefore, if the 'Escalation list' field is filled, a value different from empty and greater than zero (0) must be indicated in the 'No. Escal. Notices' field. |
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Starting from version 1.3, a new column is available in the 'Alarms' section, the 'Max Notif. No.' column, through which you can specify the maximum number of notifications an instance can send. If the field is left empty, notifications from the instance will be sent indefinitely. Additionally, the value to be entered in the 'Max Notif. No.' field cannot be less than the value indicated in the 'No. Escal. Notices' field if the 'Escalation list' field has been filled. |
ALARM CONDITIONS
To define the conditions of each of the alarms, the user must select the corresponding alarm and access the conditions section
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You can define as many conditions as necessary for each type of alarm, taking into account that the seats must meet each and every one of the conditions determined for the alarm to be launched.
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INITIAL VALUES - FINAL VALUES
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For each type of alarm there are certain values.
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For more details on the alarms section, you can access the link: Alarms b+ SILICIE